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Privacy Policy
At Safari Guider, we respect and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or book a safari tour with us. By using our website and services, you agree to the practices outlined in this policy.
Information We Collect
We collect personal information from you when you make a booking, register on our website, or interact with us through various forms on our website. This may include, but is not limited to:
- Personal Identification Information: Name, email address, phone number, and other contact information.
- Booking Information: Tour preferences, travel dates, and payment details.
- Technical Data: IP address, browser type, operating system, and other online identifiers related to your use of our website.
- Payment Information: Credit card or other payment method details processed by a secure third-party payment processor.
How We Use Your Information
The information we collect is used to:
- Process and confirm your safari tour bookings.
- Respond to customer inquiries and support requests.
- Send you booking confirmations, reminders, and tour-related updates.
- Improve the user experience on our website and tailor content to your preferences.
- Process payments and handle financial transactions.
- Provide you with marketing materials, special offers, or promotional information (if you’ve opted in to receive such communications).
- Comply with legal obligations and enforce our terms and conditions.
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Using Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transmitted securely.
- Storing your information on secure servers that are protected by firewalls and other advanced security features.
- Restricting access to personal data to authorized personnel only.
- Working with reputable third-party payment processors to ensure that your payment information is handled securely.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in operating our website, conducting our business, or providing services related to your booking (such as payment processors or email service providers). These third parties are obligated to keep your information confidential and use it only for the purposes for which we share it.
We may also disclose your information when:
- Required by law, such as to comply with legal processes or respond to lawful requests from public authorities.
- Enforcing our Terms and Conditions or protecting our rights, property, and safety, as well as the safety of others.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze website traffic and personalize content based on your preferences. You can disable cookies in your browser settings; however, please note that doing so may affect your ability to use some features of the website.
Your Rights and Choices
You have the right to:
- Access the personal information we hold about you and request copies.
- Request corrections to any inaccurate or incomplete personal information.
- Withdraw consent for marketing communications at any time by using the unsubscribe link provided in emails or contacting us directly.
- Request deletion of your personal information, subject to legal obligations or legitimate business reasons.
- Object to or restrict the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us using the information provided below.
Children’s Privacy
Our website and services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe that we have collected personal information from a child, please contact us immediately so we can take appropriate action to remove such data.
Third-Party Links
Our website may contain links to third-party websites. These third parties have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before submitting any personal information to these sites.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.